Why do you include an engagement session with all your collections? Can we swap it out for something else?
We include an engagement session with each of our wedding collections because it’s important for us to build a relationship with you! We will be with you your entire day during your wedding, and we don’t want to show up and be just another vendor that’s following you around. We want to know you, and we want you to know us, so we can best document what’s important to you on your special day. It always allows for more natural, authentic images on your wedding day because you know your photographer, and you’re more comfortable in front of the camera. In the years we’ve been serving couples, we’ve found the engagement session to be an important and appreciated part of what we do.
Because of this, we don’t allow it to be switched out for another product or service – we really believe it’s that important! If you decide not to take advantage of the complimentary session, no worries at all. We have brides that cannot make it work logistically because of travel, etc. However, it’s our policy not to substitute the engagement session as we encourage our couples to take advantage of it.
Do you include digital negatives with your wedding collections?
All of our wedding collections include a set amount of credits, which you can use towards additional products and services in addition to your wedding day coverage. All of our Collections include a minimum of credits that will cover a Digital Negatives USB, but how you spend your credits is ultimately up to you!
The Digital Negatives USB includes high-resolution, fully edited images with the rights to print your photos on your own. We ask that you do not alter the images in anyway or submit them to press without our consent. You can also purchase the Digital Negatives USB (and other products) after your wedding.
Have you shot at ______ [insert venue name]?
If it’s in the Triangle area, we most likely have shot a wedding or session there. That being said, even if we haven’t, part of providing amazing wedding photography is adapting to changing surroundings on the fly. We can find beautiful in the places you might not expect it, and we are experienced in adapting to ever-changing surroundings. If we haven’t shot at your venue, we’ll bring the proper equipment and be sure to arrive in plenty of time to setup provide you with amazing images from your big day.
We recommend planning your day around the light! We don’t pressure our couples to do a First Look or to keep things traditional. We simply encourage you to think about the time of day you are getting married, and allow at least 1 hour after your ceremony for photos in natural light (before sunset). This means, if you are getting married at 6:00 in December when the sun sets at 5:15, it would best for you to reschedule for an earlier time of day or consider doing a First Look. But if you are getting married at 6:00 in June when the sunsets at 8:30, you can choose whatever you’d like to do! Remember: having that natural light is incredibly important for delivering those beautiful, dreamy photos you are hoping for.
Can I change what I put my credits toward before my wedding?
Absolutely! You can buy more credits at any time, and we will do our best to accommodate changes to how you want to use your credits. As long as they are equal in value, it should be no problem to swap credits.
Are all the images I receive “retouched?”
All of the images we provide to you will be color-corrected and adjusted for exposure, where necessary. Many don’t need any retouching. We do not do heavy Photoshop work because we think authentic is beautiful, but we will use it where necessary.
How many images will I receive?
For weddings, you can expect to receive 400-600 images. For the sessions, you can expect to receive 30-40 images.
Will I receive all of the images you take?
No, and you’ll be glad you didn’t! We can take as many as 3,000 – 5,000 images on a wedding day, and we go through all of them and pick out the best ones. Trust us, you don’t want the one of Uncle Harry sneezing right as we took the picture! Simply put, we believe in quality over quantity.
How do we order prints?
Every event or session will get a online gallery to view and order prints. If you purchased the digital negatives of the images, you’ll be able to download the digital images directly from that gallery. You can order prints through us, using our professional print shop for beautiful, high-quality prints, or you can print them at another outlet of your choosing. While we love Walgreens’ convenience and Walmart’s low prices, we do not recommend printing your images there! We recommend using Mpix for ordering prints on your own. For the best quality and for prints and canvases displayed in your home, we recommend ordering directly from your personal online gallery.
Do you charge for travel? How much will it cost to have you shoot my wedding in _____?
We do charge for travel outside of the Raleigh/Durham area. We’d be happy to provide you a travel quote that would cover our travel expenses including fuel, food, travel time, and lodging (if necessary).
How do I choose a location for our engagement session?
You should choose location in a spot that reflects who you are as a couple. We always recommend outdoors, since natural light is always the best for film photography. Ask yourself, “What do we enjoy as a couple? What is our style? Do we like quaint towns and architecture, or fields surrounded with nature?” Try to come up with a place on your own. If you are completely lost, we can recommend a few different options for your session!
I’m still looking for a ______ vendor. Do you know anyone?
We are privileged to work with some of the best wedding vendors in the area, so if you need a recommendation for videography, entertainment, florals, stationery, or anything else, we’d be happy to suggest someone that we know will serve you well.
Sign Up to Receive our FREE PDF - "5 Steps to Preserve Your Legacy Through Photographs"
And join The Nancy Ray News!